COMPLAINT LETTER
Dear Sir/Madam:
I am writing to complain about the Samsung tablet which I purchased from your web over the internet three months ago.
I am dissatisfied with the product and the service that I received for a number of reasons.
Firstly, having paid 250Euros for postage and packing I was told that I would received the tablet within forty eight hours. Whereas in fact it took almost two weeks to arrive.
Secondly, I was interested in the Samsung tablet 3.5 and I received the Samsung tablet 3.4 so I sent it to back. As a result it took one month for the new tablet to be delivered.
Thirdly, the audio quality is horrible. Sometimes it is impossible to understand what the speaker is talking about.
Finally, I have discovered the helpline does not work. I have not been able to communicate with anybody because the line is always engaged.
I am of the opinion that buying the Samsung tablet has been a total waste of both my time and money and demand a complete refund of everything that I have paid.
I look forward to hearing from you soon.
Yours faithfully
Elsa Miguélez
Dear Sir/Madam:
I am writing to complain about the Samsung tablet which I purchased from your web over the internet three months ago.
I am dissatisfied with the product and the service that I received for a number of reasons.
Firstly, having paid 250Euros for postage and packing I was told that I would received the tablet within forty eight hours. Whereas in fact it took almost two weeks to arrive.
Secondly, I was interested in the Samsung tablet 3.5 and I received the Samsung tablet 3.4 so I sent it to back. As a result it took one month for the new tablet to be delivered.
Thirdly, the audio quality is horrible. Sometimes it is impossible to understand what the speaker is talking about.
Finally, I have discovered the helpline does not work. I have not been able to communicate with anybody because the line is always engaged.
I am of the opinion that buying the Samsung tablet has been a total waste of both my time and money and demand a complete refund of everything that I have paid.
I look forward to hearing from you soon.
Yours faithfully
Elsa Miguélez
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